Office Policies

Office Hours

Monday – FIRDAY: 8:30 a.m. – 4:30 p.m. On WEDNESDAY AND FIRDAY DOCTOR IS AT ANOTHER OFFICE.

Our Mission

To provide excellence in eye care with a focus on personal care. To provide this care with the most up-to-date technology.

Appointments

Appointments are an important part of your treatment, as time has been reserved specifically for you. Please arrive on time for your appointment. If you are a new patient please try to arrive 15minutes earlier than your schedule time to fillout neccesary paper work. If you need help with your paper work or translation we would appreciate bring someone with you to help in those task.To expedite that process you can fill out the nessecary paper work here online. 

You have to bring a list of the medications you are taking. If you are more than 15 minutes late, you may be asked to reschedule. We request a 24-hour notice if you need to cancel your appointment. Your insurance card is required at the time of service and unfortunately if you cannot provide your card you will have to be rescheduled. Please let the person at the front desk know if there has been any changes in your demographics or insurance coverage.

We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee. Co-pays and deductibles are expected to be paid at the time of visit.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Please inform us of any changes to your insurance coverage.